Styles of Communication

Aggressive communication

People often confuse assertiveness with aggression, because it involves sticking up for yourself. But the 2 are actually quite different.

Aggressive communication can prevent you from having solid friendships. 

Why? because no one enjoys the company of someone who constantly judges, argues, disagrees, and doesn’t allow others to share their opinions.

Passive communication

Passive communication may lead to feelings of being misunderstood and misheard. You may feel like no one truly listens to you or values your input.

Passive communication can be damaging to your self-esteem, and also to relationships.

If you use a passive communication style, others are more likely to ignore your needs, which may leave you feeling hurt or even angry with them for not treating you better.

Assertive communication

Assertive communication is a way of communicating feelings, thoughts and beliefs in an open, honest manner without violating the rights of others.

Scenarios

Agressive

In an office, It´s the departure time and the employees proceed to go to their houses, but the boss noticed out that it is missing some reports to concludethe day's fee and the boss raising his voice to his employees says: You will have to deliver new reports for today and I don't care that it is already your departure time.

Passive

An employee is in the office and recive an horrible notice, his wife had an accident and tries to tell his boss in a very insecure way that he has to leave because his wife had an accident, but the boss do not listen to him due to the weakness of his message 

Assertive

In an office, It´s the departure time and the employees proceed to go to their houses, but the boss do not let them go out becaus he wants to put them more work, an employee in a calm and safe way tell him that they have rights and that he cannot demand them in that way, the boss listens and understands